Terms and Conditions

Disclaimer
South Tyneside Council is providing this site, www.southtyneside.gov.uk, for information.

However whilst the Council uses reasonable efforts to include and update information it makes no representations or warranties with respect to this site or the accuracy of the information, including graphics and linked information, their completeness, or suitability for any purpose.

Neither the Council nor its employees will be liable for any loss, damage or inconvenience arising from the use of the information contained on or accessible from this site, including linked information.

You should check any information before acting or relying upon it.

Copyright
Unless otherwise stated, all of these pages are copyright protected. © South Tyneside Council. All rights reserved. If you wish to reuse any of the documents or data you will need to seek permission of South Tyneside Council.

Privacy statement
South Tyneside Council, as the data Controller, may collect personal information from visitors to this site.

This information is used only to respond to enquiries, monitor site usage and to enhance the use of certain technologies - such as Online Maps. Cookies and logging of IP addresses are used to enable South Tyneside Council to monitor site traffic and repeat visitor statistics.

Statistics will not include information that can be used to identify any individual. Such information is anonymous and held on a temporary basis.

By submitting your data you consent to the use of that information as set out above.

Where personal data is requested through forms, such data is only used for the purpose stated on the form and will not be given or sold to any third parties.

This privacy policy only covers the South Tyneside Council web site at www.southtyneside.gov.uk. Websites linked to from this site are not covered by this policy.

South Tyneside Council will at all times comply with the requirements of the Data Protection Act 1998.

The Council Advertising Network is responsible for delivering advertising on the South Tyneside Council website.

Please take a moment to read their privacy policy which includes cookie information and details on how to opt out: CAN's Privacy Policy.

Security
We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through 128bit Encryption using SSL certification.

Principles for keeping this website up-to-date
We have content authors throughout the Council who own the pages on the site. They are responsible for keeping them up-to-date and the Council's Web team administers this process.

If you see any information on this website that is incorrect, please tell the Web team using our comments form.

Summary of terms
Cookie

A message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

IP (Internet Protocol)

All networks connected to the Internet speak IP, the technical standard that allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

IP address

If you are connected to the Internet you have one, for example it may look something like this: 128.124.88.4

Secure Socket Layer (SSL)

SSL provides privacy protection by encrypting the channel between the site user and the owner - ideal for the exchange of important information such as credit card numbers

To find out if your transaction is secured, check for the unbroken key or closed lock symbol in the frame of your browser window. Or check the URL - it should change from "http" to "https" when processing secure transactions.